UK Central Government Organisation

A manual procurement process with no recommendation engine and no audit trail.

A UK central government department needed to modernise its approach to supplier engagement and innovation procurement. The existing process — a basic portal and multiple spreadsheets — had no way to recommend relevant opportunities to suppliers, no structured digital scoring, and no clear audit trail from challenge request to award decision.

Government customers who wanted to launch an innovation challenge had to navigate a fragmented, largely manual process to move from internal request through approval to public launch. There was no single system that matched their structured, compliance-led way of working.

Skipso adapted to their process — not the other way around.

Skipso powers a fully white-labelled supplier marketplace where curated suppliers are onboarded with rich profile data. The platform uses cost-effective algorithmic recommendations to match the right suppliers to the right procurement opportunities as they're published — based on sector, capability, and area of interest.

Government department customers submit innovation challenges through a structured multi-stage workflow, with sign-off required at each stage before the challenge progresses. Once approved, the challenge is automatically launched and matched to relevant suppliers. Each challenge has its own application form, scoring criteria, and designated evaluator team.

Suppliers can browse the directory, connect with other suppliers, and request introductions through the central team — while role-based access control ensures each user type — suppliers, customers, evaluators, and admins — sees only what they need, at every stage.